Saturday, November 3, 2012

Making Email Marketing Successful

The whole point of email marketing is to build customer loyalty, strengthen your brand name and ultimately, boost sales by increasing traffic (preferably, revenue generating traffic) to your website. An unsaid objective is to avoid annoying the customer. So, what makes an email marketing campaign successful?

Know your audience
1.    Your email list should comprise of people who are actually interested in your product/service
2.    Recipients should be able to easily unsubscribe or customize their subscription

Deliver an interesting/useful message
1.    Do some research on emails/newletters that are successful. Wear your customer hat - why do you open some emails and not others?
2.    Develop clear marketing goals and what you want to achieve from the email marketing campaign. Also, consider that email marketing should be used for what email does best: increase revenue, generate leads, strengthen customer relationships, increase website traffic, and build brand awareness.
3.    Create a subject line that is compelling to the target audience. Avoid using FREE in the subject line - it is overused and gets treated as spam in the eyes of the customer.
4.    Balance the frequency of emails with the length of the message. Nobody likes to read a long email.

Choosing the right format
1.    Use a mix of rich media and text so recipients can read the content without having to view the rich media
2.    Put the most relevant information above the fold

Test your results
1.    Monitor results for each campaign through analytical results
2.    Tweak your message as you go along for the next email campaign

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